Terms & Conditions

Welcome to ASTA Business Solutions Private Limited. By accessing or using our website and services, you agree to these Terms & Conditions. If you do not agree, please discontinue use.

1. Our Services

ASTA provides professional services including:

• Business & process automation
• AI agents and workflow automation
• WhatsApp, CRM, and system integrations
• Finance, compliance, and advisory services

All services are delivered based on agreed proposals or engagement terms.

2. Use of Website & Services

You agree to:

• Use our services lawfully and ethically
• Provide accurate and complete information
• Not misuse, reverse-engineer, or disrupt our systems
• Follow platform policies of integrated tools (WhatsApp, CRM, cloud services)

3. Engagement & Timelines

Project timelines (including "30 days") are indicative and depend on scope, integrations, data readiness, and client inputs. Final deliverables, pricing, and responsibilities are governed by written agreements or proposals.

4. Payments & Refunds

• Fees are payable as per the agreed proposal or invoice.
• Setup, onboarding, and consulting fees are non-refundable once work begins.
• Refunds, if applicable, are subject to the specific engagement terms.

5. Intellectual Property

All website content, automation logic, workflows, documents, and designs are the intellectual property of ASTA unless stated otherwise. Clients receive a limited, non-transferable right to use delivered solutions for internal business purposes only.

6. Third-Party Platforms

Our solutions may integrate with third-party platforms such as WhatsApp APIs, CRMs, automation tools, and cloud services. ASTA is not responsible for downtime, policy changes, or service limitations of third-party providers.

7. Limitation of Liability

To the maximum extent permitted by law:

• ASTA shall not be liable for indirect, incidental, or consequential damages.
• Total liability, if any, shall not exceed the fees paid for the specific service.

8. Data Protection & Privacy

We are committed to protecting your data in accordance with applicable Indian data protection laws. Client data is processed only for service delivery and is kept confidential. Please refer to our Privacy Policy for detailed information.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, business data, and trade secrets shared during the engagement. This obligation survives termination of services.

10. Termination

We may suspend or terminate access to services in case of:

• Breach of these terms
• Misuse of systems
• Legal or compliance concerns
• Non-payment of agreed fees

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts of Delhi shall have exclusive jurisdiction over any disputes arising from these terms or the use of our services.

12. Changes to Terms

We may update these Terms from time to time. The "Last Updated" date will reflect any changes. Continued use of the website or services constitutes acceptance of the updated terms.

13. Disclaimer

Services are provided on an "as is" basis. While we strive for accuracy and reliability, we do not guarantee uninterrupted service or error-free operation. Professional services outcomes depend on multiple factors including client cooperation, data quality, and external system availability.

14. Contact Us

For any queries regarding these Terms: